Devada AnswerHub was a powerful software platform designed to help technology companies build, manage, and grow their own developer communities. It was a product of Devada, a company focused on “developers helping developers”.
Key Features and Capabilities
AnswerHub offered several important features:
- Knowledge Sharing: The platform facilitated knowledge exchange between developers through various content types, including Q&A forums.
- Community Management: It provided advanced moderation tools, role-based permissions, and access control to manage all aspects of the community.
- Engagement Tools: AnswerHub incorporated gamification features such as reputation scores, badges, topic following, and email notifications to boost community engagement.
- Customization: Users could extend functionality or add new themes through plug-ins, APIs, and SDKs.
Purpose and Benefits
AnswerHub was specifically created to:
- Capture, curate, and distribute software and technical team expertise.
- Enable companies to create internal and external communities for developers and tech professionals.
- Help technology companies manage and provide information to software developer communities.
- Eliminate unnecessary noise and enable teams to focus on important business outcomes quickly and accurately.
Notable Clients
AnswerHub was used by several prominent technology companies, including:
- SAP
- Amazon
- Nationwide
- Discover
- Epic Games
Company Background
AnswerHub was developed by Devada, which also owned DZone, a popular online community for developers. The product originated from customer requests for a Q&A component to complement DZone’s offerings. Initially launched as an open-source tool called OSQA, it evolved into the enterprise version known as AnswerHub in 2011.
In 2018, both DZone and AnswerHub were brought under the corporate name Devada, emphasizing their focus on facilitating developer collaboration and knowledge sharing.
Citations:
https://devada.dzone.com/about-us/
https://www.trustradius.com/products/answerhub/reviews
https://www.sfwcap.com/company/devada
https://devada.dzone.com
https://www.selecthub.com/p/crm-software/answerhub/
https://alternativeto.net/software/answerhub-a-devada-software-product/about/
https://developer.answerhub.com
https://developer.answerhub.com/docs/general-menu
https://developer.answerhub.com/docs/intro-to-answerhub
[https://www.featuredcustomers.com/vendor/answerhub/faq