Developer Community Solutions

Increase member engagement and reduce the cost of developer support with AnswerHub

To encourage product adoption and expand usage, tech-enabled companies must maintain vibrant, active developer communities. Not only do developers expect it, it is key to scaling the organizational response to the growing needs of their technical customer base.

Q&A

Alleviate the burden of your support team by providing a self-service model where answers to questions can be used over and over.

Ideas & Feedback

Prioritize product feedback and streamline the roadmap process, shortening time to market.

Analytics

Gain actionable insight about the health of your developer community, using trends and sentiment data to steer desired behaviors.

Extensibility

Customize the community to meet your specific needs to increase developer productivity and lower time to market.

Expert Identification

Leverage product experts to answer questions for new community members to lessen the burden on your support team and establish trust in the information.

User Generated Content

Lure developers back again and again with a continual stream of new content, written by expert users of your products.

“With AnswerHub, one answer can feed a multitude of people; with the Hortonworks community, ‘how-to’ questions are answered without the need to find the person who knows the answer.”

VP, COMMUNITY ENGAGEMENT AND EVANGELISM HORTONWORKS

“AnswerHub has enabled our community to become extremely self-sufficient and has created a more powerful user experience.”

DEVELOPER RELATIONS MANAGER, MULESOFT

From left to right: Pixar’s RenderMan community, AnswerHub analytics panel, LinkedIn Help Site

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