Tools for Creating a Developer Destination

Advanced features such as moderation, user management, access control, and role-based permissions – everything you need to launch, grow, and manage your developer experience.

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ANSWERHUB FEATURES

Self-Service Support

  • Build a knowledge base that includes instructional guides or step-by-step videos so developers can easily find the answers they’re looking for.
  • Provide a Q&A forum where answers to questions can be used over and over. They can even share code.
  • Promote innovation by encouraging developers to share their ideas and feedback.

Gamification and Engagement

  • Recognize members with badges, reputation points, and increased permissions.
  • Identify community experts and allow members to route questions to them.
  • Like or upvote content to give it more traction and help others identify its usefulness.
  • User profiles allow members to share bios, show off expertise, track activity, and build their personal brand.

Analytical Insights

  • Track response times and resolution rates.
  • Identify content and contributors that members go to most often for help.
  • Assess community health metrics such as page views, questions asked and answered, and new users.
  • Use your data to steer desired behaviors.

Advanced Administration

  • Upload users and assign user permissions.
  • Granular role-based permissions.
  • Customize your community with full SDK access.

Integrations and Plug-Ins

  • Use AnswerHub’s REST API to integrate with your other services and apps.
  • Embed code snippets to add community functionality to your web site.
  • AnswerHub integrates with Slack, Zendesk, and Jira Software.
  • Custom integrations also available.

Moderation

  • Tag and segment content to organize and control who sees what and ensure only useful contributions are visible.
  • Automated spam protection.
  • Moderation and workflow management tools.

“While many solutions checked off items on our list, AnswerHub was the only solution that not only met our base requirements but exceeded even our wish list.”

- DEVELOPER RELATIONS MANAGER, MULESOFT

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Developing with AnswerHub

AnswerHub is developer-friendly and designed for customization. Take a look at our documentation, support community, and more to start developing with AnswerHub. Let your creativity run wild!

Documentation

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Customer Success Portal

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REST API

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