PRODUCTS
Answerhub
Product Overview
Features
Pro Services
Answerhub Success Stories
DZone
Product Overview
Advertise
DZone Success Stories
RESOURCES
SUCCESS STORIES
BLOG
Developer Marketing
Developer Relations
PRESS ROOM
ABOUT US
CONTACT US
Search for:
☰
Search for:
×
DZONE
ANSWERHUB
SUCCESS STORIES
BLOG
RESOURCES
PRESS ROOM
ABOUT US
CONTACT US
AnswerHub Customer Success
Online communities drive cost savings, reduce support needs, and encourage collaboration.
FILTER BY:
COMMUNITY TYPES
Show all
Developer collaboration
Developer relations
External community
Internal community
Self-service support
FEATURES
Show all
Expert ID engine
Gamification
Ideation
Q&A
Customer: Datev
A Community Seeds Developer Collaboration
The community has worked so well that there is a plan to roll it out to the support team to allow them to better serve customers. >
Customer: Finastra
The Fast Track to Developer Engagement
Avoided expense of a ticket support system >
Customer: Dynatrace
Building Self-Service Support and Engagement
10% drop in support cases >
Customer: Quali
Community as a Competitive Advantage
200+ ideas >
Customer: SAP Hybris
Transforming the Way Businesses Engage with Customers
Dramatic reduction in time-to-answer >
Customer: Unity
Offering Community Support at Scale
800X increase in community engagement >