AnswerHub Customer Success

Online communities drive cost savings, reduce support needs, and encourage collaboration.

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Customer: Datev A Community Seeds Developer Collaboration The community has worked so well that there is a plan to roll it out to the support team to allow them to better serve customers. >

Customer: Finastra The Fast Track to Developer Engagement Avoided expense of a ticket support system >

Customer: Dynatrace Building Self-Service Support and Engagement 10% drop in support cases >

Customer: Quali Community as a Competitive Advantage 200+ ideas >

Customer: SAP Hybris Transforming the Way Businesses Engage with Customers Dramatic reduction in time-to-answer >

Customer: Unity Offering Community Support at Scale 800X increase in community engagement >